Juganu System Integrator Toolkit

Welcome to the Juganu Partner Program!

Juganu’s training program provides System Integrators with a comprehensive foundation for deploying, operating, and supporting Juganu’s platform. It includes technical onboarding for multiple professional roles within your team—covering the product, project management, commissioning, installation, and support.

 

 

Training

The table below outlines the required training areas as part of the certification process:

Training AreaTopics Covered
ProductProduct overview, privacy & security principles

product material – user guide, data sheets

Project ManagementInstallation, commissioning, site surveys, project planning
SupportSLA, RMA process, issue classification, L1–L4 support structure
A person installing our Phoenix Smart Fixture on the street.

Access the product Documentation library here

Certification

Your team will be awarded Juganu System Integrator (SI) Certification upon successful completion of all required training modules. These trainings are designed to equip your team with the capabilities to independently deploy, manage, and support Juganu’s platform.
The certification process begins only after completing the commercial alignment, including legal agreements and go-to-market positioning.

 

 

 

Typical Project Flow

Below is a standard project structure that begins once the Purchase Order (PO) is received from the customer, marking the official start of the project.

Please use dedicated documentation to help guide your team through planning, execution, and handover – ensuring a smooth and professional delivery.

Project Stages and Resources

StageDescription
Pre-installation & PlanningConduct site surveys, run simulations, and perform pre-installation checks to validate project feasibility and ensure proper resource alignment.

Define project success criteria

Installation & SetupPhysical installation of CAPs and smart fixtures, network setup.
Configuration & VerificationCommissioning and provisioning of the system, ensuring proper configuration and integrations.

Post-deployment testing and optimizations. Troubleshooting and initial analytics validation.

Delivery to CustomerFinal handover and acceptance of live system.
Juganu tech flow - wireless

Access the Project Documentation library here

 

 

Typical R&R (Roles & Responsibilities)

Here’s a high-level breakdown of responsibilities. This can be adapted to fit specific project scopes.

TaskResponsibility
Deliver smart fixtures, CAPs
Poles, arms and adaptersPartner
Network & lighting simulationPartner
Training
Network equipment (Firewalls/Routers/Switches/PoE)Partner
Local compute (on-prem)Partner
Storage (video, images, connectivity)Partner
Local warehouse (fixtures, CAPs, etc.)Partner
System provisioning
Warranty for Juganu hardware
Physical installation (fixtures, network gear)Partner
Fiber/network connection to CAPsPartner
L1 & L2 SupportPartner
L3 & L4 Support